Frequently Asked Questions

Monday - Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 10:00 AM - 4:00 PM

We're closed on Bank Holidays. You can email us anytime for quotes outside these hours.

We're located at Shop 395-A, Tildesley Rd, Putney Heath, London SW15 3BD

We're just 5 minutes from Putney Train Station with easy access and parking nearby.

You can get a quote in several ways:

• Email us at quote@copyshopputney.co.uk with your requirements
• Call us on 07376 464869
• Visit us in person at the shop
• Use our online quote form on the contact page

Yes! We offer a special postal service where we can:

• Scan your documents
• Print and finish them professionally
• Post them directly to your customers or any address in the UK

This is perfect for businesses needing bulk mailing services. Email for a quote!

Most standard copying and printing jobs are ready within 24 hours. For urgent orders, we offer express service with same-day turnaround available for smaller jobs. Contact us directly for urgent requests.

Absolutely! We offer substantial discounts for larger orders:

• 100-249 copies: 10% discount
• 250-499 copies: 15% discount
• 500+ copies: 20% discount

Contact us for a quote on your bulk order.

We accept most common file formats including:

• PDF (recommended)
• Adobe Illustrator (AI)
• Photoshop (PSD)
• InDesign
• Microsoft Office (Word, PowerPoint, Publisher)
• Image files (JPG, PNG, TIFF)

If unsure, just send it and we'll let you know if any adjustments are needed.

OCR (Optical Character Recognition) converts scanned images into searchable, editable text. It's perfect for:

• Making PDFs searchable
• Extracting text from documents
• Creating editable Word documents from scans

It adds £0.10 per page but is often worth it for important documents.

Yes! We can carefully scan books, textbooks, and theses. We handle delicate documents with care to avoid damage. Pricing is £0.20-£0.30 per page depending on complexity. Perfect for students who need to digitize research materials.

We offer multiple format options:

• PDF (universal, easy to share)
• JPEG (for images and photos)
• TIFF (high-quality archival format)

Files can be delivered via email, uploaded to cloud storage, or transferred via USB.

We accept various payment methods for your convenience:

• Cash
• Debit & Credit Cards
• Bank Transfers
• Contactless payment

No minimum order required! Whether you need a single copy or 1000 copies, we're happy to help. Bulk orders naturally offer better value with our volume discounts.

You can cancel orders before work has started with no charge. Once work has begun, cancellation fees may apply depending on how far along the job is. Contact us immediately if you need to cancel.